RIZAL RAMDANI; SHATINA SAAD. E-SERVICE QUALITY AND CUSTOMER SATISFACTION ON E-COMMERCE PLATFORM TOWARDS APPAREL PRODUCTS IN INDONESIA. JOURNAL INFORMATION AND TECHNOLOGY MANAGEMENT (JISTM), [S. l.], v. 8, n. 31, 2024. Disponível em: https://www.gaexcellence.com/index.php/jistm/article/view/2699. Acesso em: 15 nov. 2026.