MASLIN MASROM; NURAZEAN MAAROP; INGE HANDRIANI. EVALUATING INFORMATION TECHNOLOGY IMPLEMENTATION SUCCESS FACTORS USING A BALANCED SCORECARD. JOURNAL INFORMATION AND TECHNOLOGY MANAGEMENT (JISTM), [S. l.], v. 7, n. 27, 2024. Disponível em: https://www.gaexcellence.com/index.php/jistm/article/view/2651. Acesso em: 15 nov. 2026.