NORSHAZWANA AKMAL HANAFI; TAN OWE KOWANG; GOH CHIN FEI. CATEGORIZATION OF LEAN SIX SIGMA TOOLS AND TECHNIQUES BASED ON DMAIC FRAMEWORK . JOURNAL INFORMATION AND TECHNOLOGY MANAGEMENT (JISTM), [S. l.], v. 4, n. 13, p. 01–12, 2019. Disponível em: https://www.gaexcellence.com/index.php/jistm/article/view/1078. Acesso em: 15 nov. 2026.