UNDERGRADUATE STUDENTS' MOTIVATIONS AND LEARNING EXPERIENCES IN VOLUNTEER COMMUNITY ENGAGEMENT ACTIVITIES

Authors

DOI:

https://doi.org/10.35631/IJMOE.832006

Keywords:

Community Engagement, Corporate Social Responsibility, Learning Experiences, Undergraduate Students, Volunteer Motivation

Abstract

This study aims to explore volunteer motivation among undergraduate students and explain how this motivation shapes learning experiences through Corporate Social Responsibility (CSR)-based community engagement activities in Cameron Highlands, Malaysia. This study uses a Basic Qualitative Inquiry approach involving 28 undergraduate students. Data was collected through written responses during program applications and analyzed using inductive thematic analysis. The findings identified six main themes that were then compiled into a Learning Trajectory Model, which explains how participation motivation develops into meaningful learning experiences through community engagement. This model demonstrates that volunteer motivation is a catalyst for learning that is reinforced through authentic experiences, social interaction, and self-reflection. This study contributes to the higher education literature by offering a new conceptual perspective on the relationship between volunteer motivation, community engagement, and learning experiences, and suggests that community engagement programs be designed as intentional learning experiences.

 

Downloads

Download data is not yet available.

References

Barton, E., Bates, E. A., & O’Donovan, R. (2019). ‘That extra sparkle’: Students’ experiences of volunteering and the impact on satisfaction and employability in higher education. Journal of Further and Higher Education, 43(4), 453–466. https://doi.org/10.1080/0309877X.2017.1365827

Činčalová, S., & Černá, M. (2021). Volunteering of Czech college students – Experience and motivation. Educational Research in Education Sciences Journal, 14(2), 20–31. https://doi.org/10.7160/eriesj.2021.140202

Clary, E. G., Snyder, M., Ridge, R. D., Copeland, J., Stukas, A. A., Haugen, J., & Miene, P. (1998). Understanding and assessing the motivations of volunteers: A functional approach. Journal of Personality and Social Psychology, 74(6), 1516–1530. https://doi.org/10.1037/0022-3514.74.6.1516

Creswell, J. W., & Poth, C. N. (2018). Qualitative inquiry and research design: Choosing among five approaches (4th ed.). SAGE Publications.

Duchatelet, D., Cornelissen, F., & Volman, M. (2024). Features of experiential learning environments in relation to generic learning outcomes in higher education: A scoping review. Journal of Experiential Education, 47(3). https://doi.org/10.1177/10538259231211537

Kolb, D. A. (1984). Experiential learning: Experience as the source of learning and development. Prentice Hall.

Kumar, A., Singh, P., & Rahman, H. (2026). Exploring student volunteer experiences through the lens of procedural and relational switching costs. Cogent Education, 13(1), 2609399. https://doi.org/10.1080/2331186X.2025.2609399

Lee, K. H., Tan, J., & Omar, R. (2024). Student volunteerism in rural tourism destinations. Tourism Management Perspectives, 51, 101221. https://doi.org/10.1016/j.tmp.2024.101221

Luo, Z. (2026). What drives university students’ sustained participation in volunteering? Behavioral Sciences, 16(3), 471. https://doi.org/10.3390/bs16030471

Merriam, S. B., & Tisdell, E. J. (2016). Qualitative research: A guide to design and implementation (4th ed.). Jossey-Bass.

Patton, M. Q. (2015). Qualitative research & evaluation methods (4th ed.). SAGE Publications.

Tijsma, G., Urias, E., & Zweekhorst, M. (2023). Embedding engaged education through community service learning in HEI: A review. Educational Research, 65(2), 143–169. https://doi.org/10.1080/00131881.2023.2181202

Tran, T. (2025). Giving back, moving forward: Personal and social transformation through volunteer tourism. Journal of Event, Tourism and Hospitality Studies, 5(1), 55–72. https://doi.org/10.32890/jeth2025.5.1

Villacé-Molinero, T., Fuentes-Moraleda, L., Orea-Giner, A., González-Sánchez, R., & Muñoz-Mazón, A. (2025). Service learning via tourism volunteering at university: Skill-transformation and SDGs alignment through rite of passage approach. Sustainability Accounting, Management and Policy Journal, 16(4), 1072–1100. https://doi.org/10.1108/SAMPJ-12-2022-0639

White, R. (2025). The impact of volunteering-based experiential learning on university students (master’s thesis, Oregon State University). Oregon State University Repository. https://ir.library.oregonstate.edu/concern/graduate_thesis_or_dissertations/0p096g597

Young, T. (2024). Benefits of volunteerism: From extracurricular to service learning and beyond. Journal of Academic Development and Education, 12(2), 44–58. https://doi.org/10.1111/jade.12475

Downloads

Published

12-11-2026

How to Cite

Ali, Z. (2026). UNDERGRADUATE STUDENTS’ MOTIVATIONS AND LEARNING EXPERIENCES IN VOLUNTEER COMMUNITY ENGAGEMENT ACTIVITIES. INTERNATIONAL JOURNAL OF MODERN EDUCATION (IJMOE), 8(32), 105–119. https://doi.org/10.35631/IJMOE.832006